FAQS

Shipping methods, prices and policies?

All shipping and handling charges are calculated on our checkout page with the shipping information you provide. We ship all products under 150 pounds via FedEx ground service. We ship all…

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Where do I mail my payment?

If you are mailing in your payment please make your check or money order payable to: Synergy Metalworking

Our mailing address is: PO Box 786  Veneta, Oregon 97487

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How to prime & operate the March pump.

Always make sure all pumps are connected to a G.F.C.I box or outlet. Pumps must be filled with liquid prior to turning on power to the pump as they are not self priming and must be filled…

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What is the best home brewing system?

If you have ever wondered what the best home brewing system in the world is, then you should take a good look at our Pro Pilot Series beer brewing systems. Our fully loaded Pro Pilot Series…

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How do you keep mash temperatures stable?

One of the best ways to keep a stable mash temp is to pre heat the tun by adding a few gallons of hot striking water into the tun and allowing it to sit with the lid closed for 5 minutes.…

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How do I care for and clean the stainless steel?

Stainless steel requires special cleaning and care to keep its luster and resistance to corrosion. Stainless steels are corrosion-resistant by nature, which might suggest that passivating…

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What striking water temperature should I use?

Striking water temperatures will very different due to the fact that different recipes and beer styles call for different resting temperature and procedures. Whatever the desired temperature…

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What is the current turnaround time on orders?

Our current turnaround time on all orders placed is anywhere from one-to-three weeks from date of cleared payment.

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What are the heat exchanger instructions for cleaning and care?

Our heat exchanger is made of 304 stainless steel that is brazed together with 99.9 percent pure copper in an oxygen-free furnace.  The heat exchanger features small ripples up and down each…

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What kind of sanitizer should I use on my system for cleaning?

We recommend using PBW (Professional Brewers Wash) mixed with hot water for general cleaning, scrubbing and soaking as it is non-caustic and non-toxic. One-step sanitizer also works in the…

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What is the difference between TIG and MIG welding?

TIG and MIG welding are both an electronic arc welding process. In MIG welding, wire is fed through a machine at a preset amperage and voltage. The wire is then fed through a whip (rubber…

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Why use a converted keg for fermenting?

We build our uni-fermenters out of brand new converted kegs for many reasons. Kegs do not break unlike glass carboys. They are also the only fermenters on the market that are truly pressure…

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